Should you need to return your purchase to Group Gear Limited for any reason, please use the Electronic Request Authorisation form below.
We will only issue a Returns Authorisation if either:
1. The purchase does not correspond with its specification at the time of delivery
2. The purchase is found to be defective in either materials or workmanship within a 12 month period, or as determined by the manufacturer's warranty whichever is the longer as set in our Terms & Conditions
All items returned must be in their original packing and accompanied by the Returns Authorisation Number (please do not deface the packing in anyway).